General Information

salt marsh neighbors

Arrival/Departure

Check-In is 4:00 p.m.  If your arrival is earlier than 4 p.m. or you expect to arrive late in the evening, please give us a call so arrangements can be made.
Check-Out is 10:00 a.m. on departure day in order for us to clean the property for the next guest.

Deposits
50% of total rental is due at time of booking. Final 50% balance is due 30 days prior to arrival. We accept Visa and Mastercard.

Cancellation
A 10% cancellation fee is required on cancellations more than 60 days prior to arrival. Deposits are non-refundable for cancellations within 59 days prior to arrival.

Car Passes:
Reservations include 1 car pass for 1 bedroom rentals, and 2 car passes for 2 and 3 bedroom rentals.  Additional passes can be purchased for $20 each with advanced notice. Car passes also act as your beach passes and must be displayed in your vehicle for the duration of your stay.

little girlAge Requirement:
The age requirement to reserve an accommodation is 25 years. 

Pet Policy
Pets are NOT permitted in any of the rental properties with the exception of designated pet properties. Our staff can recommend local kennels for your pets.

What type of amenities can I expect to find at each property?
Washer/dryer
Bed and bath linens include 2 bath towels, 1 hand towel and 1 wash cloth per person
Bath starter amenities per bathroom – 2 rolls of toilet tissue, 1 bath bar, 1 facial bar, 1 shampoo, 1 body lotion and 1 box of facial tissue
Start-up supplies of dishwasher and laundry detergent, toilet paper, paper towels, soap, and shampoo.
Iron and ironing board
Fully equipped kitchen plus kitchen/laundry starter amenities – liquid dishwashing soap, dishwashing detergent, 1 single use laundry detergent, and 1 roll of paper towels

Suggested items to bring:
fireworks at Shelter CoveBeach towels, beach chairs and umbrellas
Hair dryers
Paper supplies
Dish towels
Trash bags and coffee filters
Laundry and dish detergent

Internet:
For your convenience, free Wifi is offered to guests of all of our properties. Please refer to on-site property notebook for network login instructions and passwords.

Motor Home:
Motor homes, campers, motorcycles, and trailers are not permitted in Shelter Cove or Palmetto Dunes.

Lost and Found:
Trident Rentals is not responsible for any items left in a vacation property but will make every attempt to try and recover them. If located, we will ship the items for a minimum fee of $25.00.

Beach Access:
Guests staying at Shelter Cove properties have access to the beach at Palmetto Dunes. Palmetto Dunes offers a free shuttle from Shelter Cove communities to the beach and back.